Shipping Policy

Shipping Policy

At Aurenzo, we aim to deliver your order quickly, safely, and efficiently. Below are the details of our shipping process:

Domestic Shipping (Pakistan)

  • Standard Delivery Time: 3–5 business days (after order confirmation)

  • Shipping Charges:

    • Orders over PKR 5,000: Free shipping

    • Orders under PKR 5,000: PKR 300 flat rate

  • Orders are processed within 24–48 hours after confirmation (excluding Sundays and public holidays)

Order Tracking

  • Once your order is shipped, you'll receive a tracking number via email or SMS.

  • You can use the tracking link to monitor your delivery status.

Delivery Issues

  • If your order is delayed, damaged, or marked delivered but not received, please contact us within 48 hours at aurenzo.pk@.com.

  • Aurenzo is not responsible for delays caused by courier services, weather conditions, or incorrect delivery information provided by the customer.

Address & Contact Accuracy

Please ensure your shipping address and contact number are accurate at checkout.
We are not responsible for orders delivered to the wrong address due to incorrect information.

Note

  • We do not ship on Sundays or public holidays.

  • Delivery times may be extended during high-volume periods (sales, launches, etc.).

Questions?
Contact our team at  aurenzo.pk@.com we're happy to help!