Shipping Policy
Shipping Policy
At Aurenzo, we aim to deliver your order quickly, safely, and efficiently. Below are the details of our shipping process:
Domestic Shipping (Pakistan)
-
Standard Delivery Time: 3–5 business days (after order confirmation)
-
Shipping Charges:
-
Orders over PKR 5,000: Free shipping
-
Orders under PKR 5,000: PKR 300 flat rate
-
-
Orders are processed within 24–48 hours after confirmation (excluding Sundays and public holidays)
Order Tracking
-
Once your order is shipped, you'll receive a tracking number via email or SMS.
-
You can use the tracking link to monitor your delivery status.
Delivery Issues
-
If your order is delayed, damaged, or marked delivered but not received, please contact us within 48 hours at aurenzo.pk@.com.
-
Aurenzo is not responsible for delays caused by courier services, weather conditions, or incorrect delivery information provided by the customer.
Address & Contact Accuracy
Please ensure your shipping address and contact number are accurate at checkout.
We are not responsible for orders delivered to the wrong address due to incorrect information.
Note
-
We do not ship on Sundays or public holidays.
-
Delivery times may be extended during high-volume periods (sales, launches, etc.).
Questions?
Contact our team at aurenzo.pk@.com we're happy to help!